Privacy Policy

Privacy Policy


Last Updated: October 8, 2025

1. Introduction

ReveMoto, LLC ("ReveMoto," "we," "us," or "our") operates the website www.ReveMoto.com (the "Site"). We are committed to protecting your privacy and handling your personal information responsibly and in compliance with applicable law.

This Privacy Policy describes:

  • What information we collect and how we collect it
  • How we use and share your information
  • Your rights and choices regarding your information
  • How we protect your information

By using our Site, placing an order, or otherwise providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

  • Create an account or place an order
  • Request a quote or contact us
  • Subscribe to our newsletter or marketing communications
  • Participate in surveys, promotions, or contests
  • Communicate with us via phone, text, email, or online forms

This information may include:

  • Full name
  • Email address
  • Mailing and billing addresses
  • Phone number (including mobile number)
  • Payment information (credit/debit card details, billing address)
  • Vehicle information (year, make, model, paint code)
  • Order history and preferences
  • Communications and correspondence with us

2.2 Information Collected Automatically

When you visit our Site, we automatically collect certain information through cookies, pixels, and similar tracking technologies:

  • IP address and approximate geographic location
  • Browser type and version
  • Device type and operating system
  • Pages viewed and links clicked
  • Date and time of access
  • Referring website or source
  • Shopping cart activity and browsing behavior

2.3 Information from Third Parties

We may receive information about you from third-party services, including:

  • Payment processors (transaction verification)
  • Shipping carriers (delivery status)
  • Social media platforms (if you interact with our social media pages)
  • Data analytics and advertising partners

3. How We Use Your Information

We use your personal information for the following business purposes:

Order Processing and Fulfillment:

  • Process, verify, and complete transactions
  • Arrange shipping and delivery
  • Send order confirmations and shipping notifications
  • Process returns, exchanges, and refunds
  • Maintain records of purchases and transactions

Customer Service and Communication:

  • Respond to inquiries, questions, and support requests
  • Provide product information and technical assistance
  • Send transactional communications (account updates, security alerts)
  • Conduct quality assurance and training

Marketing and Advertising (with your consent where required):

  • Send promotional emails and newsletters
  • Deliver targeted advertising and remarketing campaigns
  • Conduct market research and analyze customer preferences
  • Personalize your shopping experience

Website and Business Operations:

  • Maintain, improve, and optimize the Site and user experience
  • Analyze site usage, traffic patterns, and customer behavior
  • Detect, prevent, and address technical issues
  • Ensure security and prevent fraud

Legal Compliance:

  • Comply with applicable laws, regulations, and legal processes
  • Enforce our Terms of Service and other agreements
  • Protect the rights, property, and safety of ReveMoto, our customers, and others

4. Text Message Marketing and Communications

4.1 SMS/Text Messaging Program

ReveMoto offers text message updates regarding orders, pricing, quotes, and product information to customers who provide their mobile phone number and consent to receive such messages.

By providing your mobile phone number and opting in, you expressly consent to receive:

  • Transactional messages (order confirmations, shipping updates, delivery notifications)
  • Marketing and promotional messages (sales, new products, special offers) if you opt in
  • Customer service messages (responses to inquiries, support)

Message Frequency: Message frequency varies depending on your activity and preferences. You may receive up to 10 messages per month for marketing purposes.

Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan. We do not charge for text messages, but your carrier may.

4.2 Your Text Message Choices

Opt-Out: You may opt out of receiving marketing text messages at any time by:

  • Replying STOP to any text message
  • Contacting us at sales@revemoto.com
  • Calling us at the number provided on our Site

Opting out of marketing messages will not affect transactional messages related to orders you have placed.

Help: Reply HELP to any message or contact sales@revemoto.com for assistance.

4.3 Text Message Terms

  • Your mobile information is stored securely and will not be sold or shared for third-party marketing purposes
  • We use third-party service providers (such as Klaviyo) to facilitate text messaging on our behalf
  • Carriers are not liable for delayed or undelivered messages
  • By opting in, you certify that you are the account holder or have authorization to provide the mobile number

5. Cookies and Tracking Technologies

5.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our Site. We use cookies and similar technologies (pixels, web beacons, tags) to enhance your experience and collect usage data.

5.2 Types of Cookies We Use

Strictly Necessary Cookies: Required for the Site to function properly (shopping cart, secure checkout, account login)

Performance and Analytics Cookies: Help us understand how visitors use our Site through services like:

  • Google Analytics
  • Microsoft Clarity
  • Shopify Analytics

Functionality Cookies: Remember your preferences and settings (language, region, shopping preferences)

Targeting and Advertising Cookies: Used to deliver personalized advertisements and measure campaign effectiveness through:

  • Google Ads
  • Meta Pixel (Facebook/Instagram)
  • Microsoft Advertising

5.3 Your Cookie Choices

Most browsers allow you to control cookies through settings. You can:

  • Block all cookies
  • Accept only certain cookies
  • Delete cookies after your session

Note: Disabling certain cookies may affect Site functionality, including the ability to add items to your cart or complete purchases.

You can also opt out of interest-based advertising at:

6. How We Share Your Information

We do not sell your personal information to third parties for monetary consideration.

6.1 Service Providers

We share information with trusted third-party service providers who perform services on our behalf under contractual obligations to maintain confidentiality and security:

  • E-commerce Platform: Shopify (website hosting and infrastructure)
  • Payment Processors: Secure payment gateways for transaction processing
  • Shipping and Fulfillment: Carriers such as USPS, FedEx, UPS, and fulfillment software. (e.g. ShipStation)
  • Email and SMS Marketing: Marketing automation and communications (e.g. MailChimp, Klaviyo, Attentive, etc)
  • Analytics: Google Analytics, Microsoft Clarity or similar tools (website performance and user behavior)
  • Advertising: Google Ads, Meta (Facebook/Instagram), Microsoft Advertising (remarketing and targeted ads), TikTok, Snapchat, and other ad platforms
  • Customer Support: Tools for managing customer inquiries and support tickets

These service providers are authorized to use your information only as necessary to provide services to ReveMoto.

6.2 Business Transfers

If ReveMoto is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Site of any change in ownership or use of your information.

6.3 Legal Requirements and Protection

We may disclose your information when we believe in good faith that disclosure is necessary to:

  • Comply with law, regulation, legal process, or governmental request
  • Enforce our Terms of Service, policies, or other agreements
  • Detect, prevent, or address fraud, security, or technical issues
  • Protect the rights, property, or safety of ReveMoto, our customers, or the public

7. Data Security

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, including:

  • Encryption: All sensitive data (payment information, passwords) is transmitted using Secure Socket Layer (SSL/TLS) encryption
  • Secure Servers: Data is stored on secure servers with restricted access
  • Payment Security: We do not store complete credit card information on our servers; payment processing is handled by PCI-DSS compliant third-party processors
  • Access Controls: Personal information is accessible only to authorized employees and service providers who need it to perform their duties
  • Regular Monitoring: We monitor our systems for vulnerabilities and security threats

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Typical retention periods:

  • Account Information: Retained while your account is active and for 7 years after closure for legal and accounting purposes
  • Order and Transaction Data: Retained for 7 years for tax, warranty, and legal compliance
  • Marketing Communications: Retained until you opt out or request deletion
  • Website Analytics: Aggregated and anonymized data may be retained indefinitely

You may request deletion of your information as described in Section 10 (Your Privacy Rights).

9. Third-Party Links

Our Site may contain links to third-party websites, including social media platforms, payment processors, and partner sites. This Privacy Policy applies only to ReveMoto.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites you visit.

10. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information.

10.1 Rights Under State Privacy Laws

California, Virginia, Colorado, Connecticut, Utah, and other applicable states:

  • Right to Know/Access: Request disclosure of the categories and specific pieces of personal information we have collected about you
  • Right to Delete: Request deletion of your personal information, subject to certain exceptions
  • Right to Correct: Request correction of inaccurate personal information
  • Right to Opt-Out: Opt out of the "sale" or "sharing" of personal information for targeted advertising
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

10.2 How to Exercise Your Rights

To submit a privacy rights request:

  • Email: sales@revemoto.com (subject line: "Privacy Rights Request")
  • Mail: ReveMoto, LLC, 11515 Tanner Road, Houston, Texas 77041
  • Phone: Contact us at the number listed on our website

Verification: We will verify your identity before processing your request by matching the information you provide with information we have on file. We may request additional information if necessary.

Response Time: We will respond to verified requests within 45 days (or as required by applicable law). If we need additional time, we will notify you.

Authorized Agents: You may designate an authorized agent to submit requests on your behalf by providing written authorization.

10.3 Marketing Communications Opt-Out

You may opt out of receiving marketing emails by:

  • Clicking the "unsubscribe" link in any marketing email
  • Logging into your account and updating preferences
  • Contacting us at sales@revemoto.com

Note: You cannot opt out of transactional emails related to orders, account security, or legal notices.

11. Children's Privacy

Our Site and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you believe we have inadvertently collected information from a child under 13, please contact us immediately at sales@revemoto.com, and we will promptly delete such information.

12. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature. Our Site does not currently respond to DNT signals because there is no common industry standard for DNT compliance.

13. International Users

Our Site is operated in the United States and intended for customers located in the United States. If you are accessing our Site from outside the U.S., please be aware that your information will be transferred to, stored, and processed in the United States.

By using our Site, you consent to the transfer of your information to the United States and acknowledge that U.S. privacy laws may differ from those in your country.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make changes:

  • The "Last Updated" date at the top of this policy will be revised
  • Your continued use of our Site after changes become effective constitutes acceptance of the revised policy

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:

ReveMoto, LLC
11515 Tanner Road
Houston, Texas 77041
United States

Email: sales@revemoto.com
Website: https://www.revemoto.com

Acknowledgment: By using our Site and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.