Shipping & Handling
We offer FREE SHIPPING for all new auto body parts shipped within the US.
For shipments to Canada, there is a $49.99 fixed shipping & handling fee.
All products are processed and should leave our facility within 7-14 days from the date of purchase, usually depending on our current demand, volume, and item ordered.
We use FedEx, United States Postal Service (USPS), and freight couriers as our primary shipping providers. It usually takes 2-5 days transit time for regular-sized packages, and up to 7-10 days transit time for over-sized packages to arrive at its destination. Regular-sized packages include side view mirrors. Most auto body parts, including fenders, bumpers, and hoods, qualify as over-sized packages.
Expedited shipping is available with additional charges, which can be selected at checkout. Customers can choose from the following:
- "Expedited Processing" - Order will move up in our production queue
We also offer local pickup at our Houston facility located on 11515 Tanner Road, Houston, TX 77041. We'll notify you as soon as the product is ready for pickup, so you can save time waiting on shipping & delivery.
Standard Orders: No cancellations are allowed after 24 hours of placing your order.
Expedited Orders: No cancellations are allowed after placing your order.
Painted Parts: All painted products are FINAL SALE & NON-REFUNDABLE. Our painted products and services are customized to meet individual specifications, therefore we DO NOT issue any returns. If for any reason an item that has been purchased is defective, broken, damaged, or not as described, please contact ReveMoto within 30 days of receiving the item at firstname.lastname@example.org to initiate an EXCHANGE ONLY. We will provide instructions on the necessary steps to return the item to us and process another one to replace it.
Unpainted Parts: Unpainted parts may be returned within 30 days after receiving the item, as long as the item is in its original, unused condition with all components and accessories in tact. Return shipping must be paid by the customer. Customer must return item in its original packaging to prevent damages during transit. ReveMoto has the right to refuse refunding the customer if the product is damaged due to insufficient packaging or has been mounted, installed or used.
For items that are damaged when shipped via freight, customers must refuse the item, DO NOT sign the free & clear waiver provided by the driver, and contact us immediately to file an insurance claim. If customers have signed the free & clear waiver (which states that you have checked the part and it is free of damages) when receiving the part, your claim may not be approved.
For all other couriers, including USPS, FEDEX, and UPS, customers have up to 7 days after receiving the item to notify us of damages so we may file an insurance claim. After 7 days, your claim may not be approved.
PAINT MATCH ISSUES:
If customer selected incorrect paint code or vehicle has been repainted, we do NOT guarantee paint match. We will be using customer's VIN and/or paint sample to verify this information.
If the correct paint code was selected and paint does not match, customers have up to 30 days after receiving the item to contact us for an exchange only. ReveMoto does NOT provide installation reimbursements. Send an email with photos, your VIN and a brief description of the issue(s) to email@example.com within thirty (30) days of delivery date.
ReveMoto does not cover or reimburse miscellaneous expenses including labor costs for removal and installation of a defective part, materials, lost time or wages, towing, lift, dock or storage fees. ReveMoto shall not be liable for any incidental or consequential damages, including without limitation, indirect or special damages as a result of product defects.